Help Center

Finding your way around

What each item in the left menu does, how the store dropdown works, and where your account settings live.

Flux has one left-hand menu on every page, a store dropdown at the top, and a user menu under your email in the top-right corner.

The left menu #

Menu itemWhat it is for
DashboardOpen work orders and estimates by status, and appointment requests from your website. Your home screen.
AppointmentsThe calendar of scheduled work.
New Work OrderStart a ticket: estimate or work order.
Customer ListFind and edit customers, their contacts, vehicles, notes, and history.
VendorsYour suppliers.
InventoryStock parts and tires, vendor invoices, and the reorder list.
SettingsStore details, logo, labor rate, tax rates, team members, service reminders, and payment methods for the selected store.
ReportsPosted totals, receivables, payables, productivity, and more.
Company DashboardAll your locations side by side.
User AccountsLogins and roles.
BillingYour plan, trial, card, and the customer portal.
HelpThis help center, in a new tab.
Report BugSends us details of the screen you are on. Use it whenever something looks wrong.

On narrow screens the menu collapses behind the ☰ button. On a desktop you can shrink it to icons with the arrow at its foot.

The store dropdown #

If your login has access to more than one store, the dropdown at the top picks the one you are working in. Everything you see belongs to that store: tickets, customers, inventory counts, settings, and reports. Switch stores before starting a ticket for another location.

The user menu #

Click your email at the top right for My Account (change your password, AI assistant access), Billing, User Accounts, Help Center, and Logout.

Banners you may see #

  • A yellow or red bar at the top counts down the days left in a free trial and links to Billing to add a card.
  • "Get set up" is the onboarding checklist. Tick steps off as you complete them or dismiss it when you are done. See Getting started.
Still stuck? Contact us and we'll help you get going.