Store details, logo, and labor rate
The store information that prints on every work order and invoice, plus your default labor rate, time zone, and reference-number format.
Everything on the Settings page belongs to the store selected in the dropdown at the top of the screen. If you run more than one location, switch stores first, then edit.
What the Store Details card holds #
Open Settings from the left menu. The first section, Store Details, lists:
| Setting | Where it is used |
|---|---|
| Identifier | The short name shown in the store dropdown and in user and store pickers. |
| Name, Address, City, State, Zip, Phone, Fax | Printed in the header of work orders, estimates, invoices, and customer statements. |
| Shown on printouts and used as the default reply-to address for service reminders. | |
| Logo | Printed at the top of every customer copy. |
| Labor Rate | Fills in the retail price when you add a Labor line to a work order. |
| Timezone | Reserved for scheduled features such as the reminder send window. |
| Reference Number | An optional extra code printed on each ticket, built from a formula you choose. |
| Email Missing Reminder | When enabled, saving a ticket for a customer with no email address shows a reminder to collect one. |
Admins also see a Website API Key row. That key lets your website send appointment requests into Flux; see Accepting appointment requests from your website.
Editing the details #
- Click Edit Store Details (admins only).
- Fill in the fields. Identifier, Name, Address 1, City, State, Zip, Phone, Email, and Labor Rate are required.
- To add or replace the logo, use Change Logo and pick a JPEG, PNG, WebP, or GIF under 2 MB. The preview updates right away.
- Click Update.
Tip: Keep the Identifier short. It appears in the store dropdown on every page, and in a multi-store organization it is how staff tell locations apart.
Labor rate #
Enter your hourly rate as a plain number, for example 95 or 110.50. When a Labor line is added to a work order and its retail price is empty, Flux fills it with this rate. You can always overtype the price on the ticket.
Reference numbers #
Some shops want a second identifier on each ticket for filing or accounting. Tick Reference Number and enter a formula using these placeholders:
| Placeholder | Becomes |
|---|---|
{id} | The work order number |
{date} | The date the ticket was last saved, as YYYY-MM-DD |
{total} | The ticket total |
{tax} | The tax amount |
{margin} | The margin |
For example, {date}-{id} prints as Ref: 2026-10-10-C477164. Leave the box unticked if you do not need it.
Email Missing Reminder #
Service reminders only reach customers who have an email address on file. With this setting Enabled, saving a work order or invoice for a customer without one shows the message "Email address is missing from the selected customer" so the front counter remembers to ask. It is a nudge, not a block: the save still goes through.